Contact
Contact Us
Our Customer Care team aims to respond to all enquiries within 48 hours - although we’re usually much quicker than that!
We truly appreciate your patience and apologise for any inconvenience caused during busier periods.
Customer Care Opening Hours:
Monday – Friday
9:00am – 5:30pm GMT
Please note that our Customer Care team is closed on Public Bank Holidays.
Email us
customercare@rixo.co.uk
Call us
Our Customer Care team is currently available via email only. Please email us at customercare@rixo.co.uk and we’ll aim to respond within 48 hours during our opening hours.
We’re sorry for any inconvenience this may cause and really appreciate your patience and understanding.
Please rest assured that our team is here and happy to help with any questions or queries you may have.
Bridal Enquiries
For enquiries regarding booking a bridal appointment, please contact our dedicated Bridal team directly at: bridal@rixo.co.uk
Rental Enquiries
Please note that our rental service is operated separately by HURR. To contact the rental team directly, please email: help@rixorental.com
Store Contact Details
Need to get in touch with one of our stores?
Visit our store page for all locations and contact details.
Come say 'hi'!
Visit one of our seven stores across London, New York and Ireland.
Simply click 'Store Availability' when browsing any of our collections to check real-time stock availability.
