Contact
Contact Us
Our Customer Care team aims to respond to all enquiries within 48 hours - although we’re usually much quicker than that!
We truly appreciate your patience and apologise for any inconvenience caused during busier periods.
Customer Care Opening Hours:
Monday – Friday
9:00am – 5:30pm GMT
Please note that our Customer Care team is closed on Public Bank Holidays.
Email us
customercare@rixo.co.uk
Call us
UK: +44 (0)20 3355 9097
US: +1 (256) 333-9510
Bridal Enquiries
For all bridal enquiries, please contact our dedicated Bridal team directly at: bridal@rixo.co.uk
Rental Enquiries
Please note that our rental service is operated separately by HURR. To contact the rental team directly, please email: help@rixorental.com
Store contact details
Need to get in touch with one of our stores?
Visit our store page for all locations and contact details.
Come say 'hi'!
Visit one of our 4 London stores; King's Road, Marylebone High Street, Westbourne Grove, and Carnaby Street.
Simply click 'Store Availability' when browsing any of our collections to check real-time stock availability.















