Shop our May Collection

Free UK returns

We cover taxes and duties for the EU

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FAQs

Great minds think alike, and below we answer questions frequently asked by our customers.

Please select the option that best matches your query to learn more.

Orders & Payments

Returns

Delivery

Size Guide

Product Questions

Other FAQs

Get In Touch

Our friendly Customer Care team are available via phone, e-mail, chat and contact form. If you have any other questions or just want to speak to a human, please do reach out.

Contact Us
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Reasons to Shop RIXO

  • Fallback Geo Switcher USP
  • Free returns
  • Next working day delivery available
  • RIXO rental
  • Try before you buy service
  • EU taxes & duties included
  • Shop in euros
  • Euro sizes
  • Here to help via phone, live chat & email
  • EU taxes & duties included
  • Shop in euros
  • Delivered in 2-4 days
  • Here to help via phone, live chat & email
  • Shop in dollars
  • US sizes
  • Delivered in 2-4 days
  • Here to help via phone, live chat & email
  • You’ll find our site in GBP (£s) and UK sizing. If you need any assistance with shopping, please contact us via email, live chat or telephone and use our size guide. Shipping is £15 + duties and taxes and delivered within 2-4 days.

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Bringing the store to you

Available in Greater London

Shop online like you would in store, without the hassle of refunds or returns

1

Add to basket

Add up to 8 pieces you’d like to try and select the “Try Before you Buy” option in the bag.

2

Choose a time

Select a convenient time for your concierge visit then checkout without paying for your pieces.

3

Try at home

Pay for what you love in the comfort of your own home. (Anything you don’t love is taken away)

Learn More