We design clothes to be worn, loved and passed on. Pieces that might be discovered years from now in a mother’s wardrobe or on a hidden rail at Portobello.
Pre-Loved is where they find their next chapter. Breathe new life into past-season favourites and discover something new to you.
How it works:
Bring your pre-loved RIXO pieces to our King’s Road flagship and exchange them for vouchers towards your next favourite.
The voucher amount will depend on the item type and what condition it’s in.
Your voucher can be used to shop for full-priced items in RIXO stores and on our website. And we’ll help your pre-loved piece find a new home, selling it in-store. Win-win!
A couple of things to keep in mind:
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Your RIXO must have its original fabric brand label intact.
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Items must be clean and wearable, with no serious damage.
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We may accept an altered item. This is determined on a case-by-case basis.
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We’re not able to accept pre-loved jewellery or accessories.
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We don’t accept counterfeit pieces (as you can imagine) and our staff are able to authenticate what’s real.
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We determine whether an item and its voucher are resaleable based on our expertise.
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Unfortunately, we can’t guarantee an item’s acceptance or a voucher via phone or e-mail in advance, and we only take pre-loved items at our King’s Road store.
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You can bring in a maximum of 3 items at one time.
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All items must be over 3 months old
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We can only take a certain number of pre-loved pieces per month, so our acceptance is subject to demand. You c
