Delivery

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Delivery
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UK

Standard Delivery

£5

1-3 Working Days

UK

Next Working Day (Excl. N.I & Channel Islands)*

£8

Mon -Thurs (order before 3pm*)

Republic of Ireland

All orders
(Taxes & duties covered)

€12

2-4 Days

Europe

All orders
(Taxes & duties covered)

€12

2-4 Days

USA

All orders

$9

2-4 Days

Rest of  world

All orders

£15

2-4 Days

*Excludes pre-order

     Delivery Services
    • RIXO Rental delivery times and charges differ, please read more here.
    • RIXO Try Before You Buy with Harper Concierge deliveries (Greater London Only) are fulfilled by Harper. Please read more here.
    Duties & Taxes

    We cover all duties and taxes for deliveries to the EU. For all other international shipments, DHL will contact you to pay for any duties and taxes upon delivery. Regretfully, we cannot control or estimate these charges.

    Couriers & Destinations

    RIXO delivers to all countries (excluding Russia), with the help of our couriers.
    UK Mainland: DPD
    Rest of World (incl. Northern Ireland & Channel Islands): DHL

    Parcel Tracking

    You can track your RIXO delivery via DPD (UK) or DHL (Northern Ireland, Channel Islands, Europe, and the rest of the world) using the tracking/parcel number in your confirmation e-mail.

    RIXO orders require a signature upon delivery. Our couriers cannot offer alternative options such as delivery to a safe place for your package. Please see our couriers’ websites for more information.

    Returns

    If you refuse or otherwise fail to take delivery of your order, it will be returned to us. You will not be able to track this default return, but a member of our Customer Care team will be in touch to arrange a refund or redelivery. To return an order you have already accepted, please visit our returns page.

    Get In Touch

    Our friendly Customer Care team are available via phone, e-mail, chat and contact form. If you have any other questions or just want to speak to a human, please do reach out.

    Contact Us
    Please select which site to visit:

    Reasons to Shop RIXO

    • Fallback Geo Switcher USP
    • Free returns
    • Next working day delivery available
    • RIXO rental
    • Try before you buy service
    • EU taxes & duties included
    • Shop in euros
    • Euro sizes
    • Here to help via phone, live chat & email
    • EU taxes & duties included
    • Shop in euros
    • Delivered in 2-4 days
    • Here to help via phone, live chat & email
    • Shop in dollars
    • US sizes
    • Delivered in 2-4 days
    • Here to help via phone, live chat & email
    • You’ll find our site in GBP (£s) and UK sizing. If you need any assistance with shopping, please contact us via email, live chat or telephone and use our size guide. Shipping is £15 + duties and taxes and delivered within 2-4 days.