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FAQs

Great minds think alike, and below we answer questions frequently asked by our customers.

Please select the option that best matches your query to learn more.

Get In Touch

Our friendly Customer Care team are available via phone, e-mail, chat and contact form. If you have any other questions or just want to speak to a human, please do reach out.

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Reasons to Shop RIXO

  • Fallback Geo Switcher USP
  • Free returns
  • Next working day delivery available
  • RIXO rental
  • Try before you buy service
  • EU taxes & duties included
  • Shop in euros
  • Euro sizes
  • Here to help via phone, live chat & email
  • EU taxes & duties included
  • Shop in euros
  • Delivered in 2-4 days
  • Here to help via phone, live chat & email
  • Shop in dollars
  • US sizes
  • Delivered in 2-4 days
  • Here to help via phone, live chat & email
  • You’ll find our site in GBP (£s) and UK sizing. If you need any assistance with shopping, please contact us via email, live chat or telephone and use our size guide. Shipping is £15 + duties and taxes and delivered within 2-4 days.